Order: 53764
Status: Satisfactory Sale
Customer Info
Customer: May Technology & Mfg., Inc.
Email: justin.jenkins@mayinc.com
Date: 06/10/2024
Exchange Info
Exchange Required: No
Credit for Exchange: $1000
Item Info
Inv Item: 10786
Serial No: N/A
Technician: Juan A Mireles
Supervised by:
Invoice
Part No
Description
Paid
Sold On
Replacements
7812
MDS-DH-CV-450 -Refurbished
Mitsubishi-Power Supply
Yes
QuickBooks
Original: 10145
1st: 10786-06/12/2024
Tracking Information
SHIPPING METHOD
CUST ACCT
BLIND
COMPANY
TRACKING
Notes
Admin Notes
Notes for Technicians
DEDUCT $214 FROM THEIR CORE CREDIT. 1st replacement. As per Roberto - We can send a replacement unit today but if it turns out you have another issue on the machine you are liable for come/go shipping. Make sure you have secure connections and the dial pod rotary is in the correct number. Attached video of our unit before we shipped it yesterday. 6/17 - " You were right, there was nothing wrong with the first power supply you sent us. There is something else within the machine not allowing the drives to turn on. But my original power supply was bad." charge $214 deduct from core credit when received cores.
1st replacement sent 6/12. First unit customer notes: " I just received a Mits. Power supply unit from you, order#53764 and it does not work. The unit turns on but the charge light dos not come on and the machine gives several different alarms than with the original power supply. Please let me know if you have another unit in stock that you can ship to us today."

Original Part

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